My map was delisted
Your Map was in the public catalog and is not any more. It has been delisted: taken out of the catalog so it is no longer publicly readable.
It is not deleted. The Map, its image, its Anchor Points and its Areas of Interest are all intact and still yours. Delisting is recoverable, and the rest of this page is how.
What it does
| The Map | Before | After delisting |
|---|---|---|
| In the catalog | Yes | No — it cannot be found or installed |
| Readable by anybody | Yes | No |
| Readable by you | Yes | Yes |
| Readable by people who share a Group with you | Yes | Yes — this is the part that surprises people |
| The Map’s content | — | Untouched |
It applies to the whole Map, every Map Version of it, rather than to one version. So an older version does not quietly stay listed.
Why somebody who installed it may still have it
This is the half that makes the situation look inconsistent, and it is deliberate.
A Map that is not published is still readable by anybody who shares a Group with its owner. So after delisting, your own friends and anybody in a Group with you keep working access, and everybody else loses it. Two people at the same venue, one of whom knows you, will see different things.
That rule exists so a team can use a venue Map without ever publishing it — and it means delisting does not cut off the people you actually made it for.
Everybody else sees it disappear from their list, which is the map I installed has disappeared from their side. That page and this one describe the same event.
Getting it back into the catalog
Two routes:
- Fix and resubmit. The Map is editable again once it is not published, so make whatever change the delisting was about and submit it for approval as normal — submit for review.
- Ask for it to be relisted. Where the delisting was a mistake or the concern has been addressed without changing the Map, it can be put back as it was, with no fresh review. That is an action from this side rather than something in your editor.
Why it happened
The editor shows the state and not the decision, so the reason is not visible to you — and that is the one thing worth writing in about. Ask, naming the Map: support@friendtrack.net.
Common causes are the same as a rejection’s: an image somebody objected to on rights grounds, Area names read as unsuitable on a public listing, or a Map found to be inaccurate enough to mislead people at a venue. Those are all fixable and then resubmittable.
Three things that read alike and are not the same
- Rejected — it never became public. Nobody installed it, so nobody is affected: it was rejected.
- Delisted — it was public and has been taken out. Recoverable, content intact, and this page.
- Deleted — you removed it yourself. Permanent, and its installers lose it for good: delete a map.
While it is delisted
Your Group can go on using it, and you can go on editing it. If the venue needs a Map this weekend and review will not be finished in time, sharing it with your own Group covers most of what publishing was for: let your Group use an unpublished map.