Delete your account
You have a right to have your personal data erased, and deleting your account is how FriendTrack answers it. It is a right in law rather than a feature, so the route below the in-app one is always available.
Read this page before you do it. The app is blunt about the important part — This is permanent. There is no way to recover a deleted account. — and there are two consequences people do not expect.
Before you delete: get your data out
Deletion is not reversible and there is no export afterwards, because there is no account left to export from. If you want a copy of anything — your maps and their images, the positions you shared, your profile — take it first: download your data.
This is the one step that cannot be done in the wrong order.
Delete it
- Open the Profile tab and tap Delete Account.
- Read WHAT GETS DELETED.
- Tick I understand this cannot be undone.
- Tap Delete my account.
- A last question appears — Delete your account forever? Tap Delete forever.
If you are sharing your Position (what other apps call your location) at that moment, sharing stops immediately. You are signed out and the account is gone.
What goes
| What is removed | What that covers |
|---|---|
| Profile | Your display name, phone number and profile photo |
| Group memberships | You leave every Group; your last shared position is removed |
| Your maps | The ones you made, and their images — with one exception, below |
| Device tokens | Notifications stop for this account |
| Sign-in state | Any pending code, and the sessions on every device you signed in on |
Where you were the admin of a Group that still has other members, the admin role is handed to somebody else automatically so the Group is not left without one. A Group where you were the only member is removed with you.
⚠️ What survives: a published map stays in the catalog
This is the part worth understanding before you tap anything, because it surprises people afterwards.
- Maps you kept private or never published are deleted outright, images and all.
- Maps you published are not. They stay in the catalog and keep working for everybody who installed them. What is removed is the link between the Map and you: it becomes unowned, and nothing identifying you remains attached to it.
Why it works that way: other people installed that Map and may be relying on it at a venue today, and withdrawing it as a side effect of your account closing would break their day for reasons they could never discover. So the content stays and the ownership goes.
What that means in practice:
- Nobody can tell it was yours.
- Nobody can edit it or publish a new Map Version of it either — including you, if you come back. An unowned Map is frozen as it is.
- If you would rather it were not in the catalog at all, take it out before you delete your account: my map was delisted and delete a map are the two ways, and both need the account that owns it.
Coming back later
Signing in again with the same phone number creates a new account. It is empty: no Groups, no Maps, no history, and no connection to what was there before. Your friends will not see you reappear in their Groups — you have to be invited again, with a live Invite Code.
The route that does not depend on the app
You can exercise the same right by writing to privacy@friendtrack.net. That route exists permanently and on every version of the app, including if you cannot sign in or no longer have the app installed. Expect to be asked to prove you hold the number, because an email that merely names a phone number proves nothing.
If it did not work
A deletion that fails halfway looks exactly like one that succeeded from your side: you are signed out either way, and there is no account left to sign in and check. Nothing is sent to confirm it.
So if you have reason to think it did not complete — you were signed out mid-way, or you can still be seen in a Group afterwards — that is worth reporting, because it is checkable from the server and not from your phone. Write to support@friendtrack.net with the number you used and roughly when you did it.